The Technology Support Stack is a comprehensive collection of related legal documents that define the terms, responsibilities, and expectations between a technology provider and its clients regarding support services. This stack  includes:

• Technology Support Agreement, which outlines service scope, response times, and support levels (such as SLAs)

• Service Support Agreement

• Service Level Agreements (SLAs). 

These documents ensure clarity on service availability, issue resolution timelines, liability limitations, and any penalties for non-compliance, helping to establish a well-defined framework for ongoing technical assistance and customer support.