Question 1

What does attorney messaging include?

Accepted Answer

Attorney messaging is designed for ongoing questions, guidance, and communication related to your legal matters and Client Connect services.

More complex requests may require dedicated attorney time, project work, or a focused engagement.

Question 2

What does Priority Response mean?

Accepted Answer

How quickly we reply to your message, review your request, and begin scoping the work.This does not include performing legal work.

Question 3

When does the "rush rate" apply?

Accepted Answer

The Rush Rate applies to requests to begin work within 2 business days.Rush requests are subject to availability.

Question 4

When will I be billed?

Accepted Answer

Work is billed as it is performed or at regular intervals, generally every two weeks. Shorter engagements may be invoiced upon completion. Certain plans may allow monthly billing.

Question 5

What is "White Label Legal"?

Accepted Answer

Normally, we will use our own third-party services for online document storage, communication, project management, and email. If a plan includes White Label Legal, it means that we will "plug in" to your services and become a "white labeled" member of your team. You must provide us with access to such services and, of course, you're on the hook for the bill.

Question 6

How do Focused Engagements (Sprint and Epic) work?

Accepted Answer

Focused Engagements are designed for defined or near-term work.
They provide a fixed-fee structure for a  number of hours with preferred hourly pricing. Work will be scoped, and you'll receive an estimate of what we plan to complete within the specified hours range.

Question 7

What’s included in TechDocs Resources?

Accepted Answer

TechDocs Resources include practical legal guides, workbooks, and reference materials designed to help you understand what your business needs and how to approach it.
They are built to:
Help you identify gaps in your legal setup
Guide decision-making for contracts and operations
Provide plain-English explanations of key legal concepts
These resources are designed to complement legal work—not replace it—so you can move faster and make more informed decisions.

Question 8

What are TechDocs Templates?

Accepted Answer

TechDocs Templates are structured, reusable documents designed to help you quickly create common legal agreements and internal documents.
They are:
Built using real-world legal frameworks
Designed for customization based on your business
Paired with guidance so you know how and when to use them
Templates are best used as a starting point. For important or high-risk matters, review or customization is recommended.

Question 9

What are the AI Legal, Review and Drafting Assistant?

Accepted Answer

The AI Suite includes access to tools designed to help you think through legal questions, draft content, and explore options more efficiently.
These tools are intended to:
Speed up early-stage thinking and drafting
Help you organize requests before submitting them
Provide guidance on common legal scenarios
The AI Suite is a supplement to legal services and does not replace professional legal advice.

Question 10

What is the attorney-trained Custom GPT?

Accepted Answer

The attorney-trained Custom GPT is a specialized AI tool built using Dev Counsel’s legal frameworks, contract structures, and practical experience.
It is designed to:
Help you draft and refine legal language
Answer common legal and operational questions
Guide you through contract-related decisions
Use it as a starting point for ideas and structure, then bring anything important into a formal request for review or drafting.

Question 11

Do I need a ChatGPT account to use the Custom GPT?

Accepted Answer

Yes. Access to the attorney-trained Custom GPT requires a ChatGPT Pro (or equivalent) account.
If you do not have one, you can still use all other Client Connect features and submit requests directly.

Question 12

How should I use the AI Suite and Templates together?

Accepted Answer

Many clients use the AI Suite to:
Think through what they need
Draft initial language
Prepare more structured requests
Then use Templates and submit requests for:
Review
Customization
Finalization
This approach helps reduce time and cost while improving clarity.

Question 13

Why do we love hourly services (and you will too)?

Accepted Answer

Hourly services give you flexibility and control.
You only pay for work as it’s actually performed, which means:
No large upfront commitments
No unused retainers or bundled hours
The ability to scale work up or down as needed
Combined with a subscription, you also get:
Priority access
Predictable support
Preferred pricing
The result is a model that is more transparent, adaptable, and aligned with how your business actually operates.

Question 14

Why do you use an hourly model for legal work?

Accepted Answer

Legal work varies significantly depending on complexity, detail, and business context.
An hourly model allows work to be:
Scoped accurately
Performed efficiently
Adjusted as needs evolve
It avoids overpaying for simple tasks and under-scoping more complex work.

Question 15

Do all plans include TechDocs Templates and AI?

Accepted Answer

No.

TechDocs Templates, Workflow Builder, and attorney-trained AI tools are available on Growth and Advisor plans, with additional options available separately in certain situations.

Title	Starter	Growth	Advisor
Response Time	Within 2 business days	Within 1 business day	Same day
Work Completion Window	14–21 days	5–12 days	2–9 days
Priority Capacity	4 hours per month	8 hours per month	12 hours per month
Unlimited Attorney Messages	✔️	✔️	✔️
Client Connect Portal	✔️	✔️	✔️
TechDocs Resources	✔️	✔️	✔️
TechDocs Templates	—	✔️	✔️
TechDocs AI	—	✔️	✔️
White Label Legal	—	—	✔️
Workflow Builder	—	—	$
Billing Frequency	Bi-weekly	Bi-weekly	Bi-weekly or monthly

Client Connect™

Turn legal into a competitive advantage

Choose the level of legal support, responsiveness, and infrastructure that fits your business.

Legal Support That Scales With Your Business

Plan Ahead

Control legal costs with better timing.

Client Connect makes legal pricing easier to understand by tying hourly rates to timing.

When work can be planned in advance, subscribers may access lower hourly rates without sacrificing structure, visibility, or attorney involvement.​

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Planned legal work may be billed at $200/hour

Faster turnaround is available when timing matters

Your selected timeline determines the applicable rate

Higher-tier plans give you access to lower rates faster

Stay Organized

One place to manage legal work.

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Move Faster

More priority when legal matters.

As your business relies on legal more often, higher plans give you faster response times, shorter turnaround windows, and more monthly priority capacity.

This helps legal keep pace with your business, especially when contracts, deals, customer requests, or internal decisions need to move quickly.​

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Faster attorney response times

Shorter standard turnaround windows

More monthly priority capacity

Better fit for recurring legal work

Legal Resources

Legal tools when you do not need attorney time.

Access attorney-curated checklists, guides, and more

Use attorney-built templates for common needs

Get support from TechDocs AI for drafting and review

Save attorney time for higher-value questions, reviews, and strategy

Plans

Client Connect - Starter

$50 per month

Most Popular

Client Connect - Growth

$250 per month

Client Connect - Advisor

$500 per month

Have questions?

Plan Comparison

Frequently asked questions